Q: Can I install the RainEscape system myself?
A: Yes, but it is easier to install with two people. Detailed installation instructions come with the Trex® RainEscape® system. The materials required for installation are scissors or utility knife, staple gun, and a caulking gun. Most systems can be installed in one or two hours. For more information, visit our Installation page and view our detailed installation videos on our YouTube channel.
Q: Can I install this over an existing deck?
A. Yes, but it is not ideal. The existing deck boards must be removed before you install the Trex RainEscape System.
Q: How do Trex RainEscape’s prices compare to other similar systems?
A: Although Trex RainEscape is a unique under-deck drainage system it costs less than the nearest competitor.
Q: How durable is the RainEscape System?
A: Made with rugged plastic and ultraviolet inhibitors, the Trex RainEscape system is extremely durable. It comes with a 20-year warranty.
Q: How do you clean out the debris?
A: In most cases, there is a very little amount of debris that enters the RainEscape gutter system because it has to be small enough to fit through the decking. Small debris simply passes through the system with water. If your deck is in a leafy area, there may be some build-up. In this case, simply flush out the system with water as needed or at least once a year.
Q: Is the Trex RainEscape System affected by freezing temperatures?
A: If the system is installed correctly any water that is caught drains out through the downspout in a matter of seconds. With no water remaining in the system, freezing is not an issue.
Q. What about snow build-up?
A: Snow will sit on the decking and, as it melts, will run through the system.
Q: Are leaves a problem?
A. If leaves and debris accumulate in the troughs, a standard washing or hard rain will clean out the system.
Q: What if I can’t get the tape to stick?
A. In areas, such as the perimeter, or surfaces of brick or stucco where the Trex RainEscape tape will not stick, use the Trex RainEscape caulking to adhere the material.
Q: Can I splice the trough material?
A. NEVER splice the trough material. See our instructions for spans that are longer than the trough material. Do not try to repair any damage with the Trex RainEscape tape.
Q. Can I install the Trex RainEscape system near Low-E Doors and Windows?
A. Yes, but please use caution. The low-E glass reflects more sunlight and it has been observed that the extra reflectivity, combined with any concavity in the glass, can act as a concave mirror. The causes the sunlight to concentrate onto outdoor objects including decking. The added reflection from the sun can result in an extreme amount of heat concentrated on areas of the decking surface. This can cause more movement of the deck than is typical under normal circumstances. Use care when selecting fasteners so they do not cause any issues with the Trex RainEscape system.
Q. Does Trex RainEscape come with a warranty?
A: Yes, Trex RainEscape is warranted to last for 20 years from the date of purchase. Visit our Warranty page for full details.
Q. How bright is the Trex RainEscape Soffit light?
A: The output of the Trex RainEscape Soffit light is about 500lm which is roughly equivalent to a 45W floodlight in the same color temperature.
Q: How do I clean the Trex RainEscape Soffit light?
A: No special cleaning instructions are required for the Trex RainEscape Soffit light.
Q: What are the overall benefits of the Trex RainEscape System?
- It keeps the space below your second-story deck dry and free from the elements
- It protects the substructure of your deck from moisture that can lead to rot and decay
- It helps to hold the screws in place longer
- It is easy to install
Q: If I have a question, how do I get additional information?
A: For additional questions, please call a Trex RainEscape Specialist at 1-877-348-1385 or email email@example.com.