Q: Can I install the RainEscape system myself?
A: Yes, but it is easier to install with two people. Detailed installation instructions come with the Trex® RainEscape® system. The materials required for installation are scissors or a utility knife, a staple gun, and a caulking gun. Most systems can be installed in one or two hours. For more information, visit our Installation page and view our detailed installation videos on our YouTube channel.
Q: Can I install this over an existing deck?
A: Yes, but it is not ideal. The existing deck boards must be removed before you install the Trex RainEscape System.
Q: Can I use Trex Protect tape when installing the Trex RainEscape system?
A: No, Trex Protect is used to protect the joists and beams of a deck foundation and cannot be used to install the Trex RainEscape system.
Q: How durable is the RainEscape System?
A: Trex RainEscape is made with durable poly and ultraviolet inhibitors. This will protect the Trex RainEscape system from sun, snow, and rain. Trex RainEscape is backed by a 20-year warranty.
Q: How do you clean out the debris?
A: In most cases, there is a very little amount of debris that enters the RainEscape gutter system because it has to be small enough to fit through the decking. Small debris simply passes through the system with water. If your deck is in a leafy area, there may be some build-up. In this case, simply flush out the system with water as needed or at least once a year.
Q: Is the Trex RainEscape System affected by freezing temperatures?
A: If the system is installed correctly any water that is caught drains out through the downspout in a matter of seconds. With no water remaining in the system, freezing is not an issue.
Q. What about snow build-up?
A: Snow will sit on the decking and, as it melts, will run through the system.
Q: Are leaves a problem?
A. If leaves and debris accumulate in the troughs, a standard washing or hard rain will clean out the system.
Q: What if I can’t get the tape to stick?
A. In areas, such as the perimeter, or surfaces of brick or stucco where the Trex RainEscape tape will not stick, use the Trex RainEscape caulking to adhere the material.
Q: Can I splice the trough material?
A. NEVER splice the trough material. See our instructions for spans that are longer than the trough material. Do not try to repair any damage with the Trex RainEscape tape.
Q. Can I install the Trex RainEscape system near Low-E Doors and Windows?
A. Yes, but caution must be used. The low-E glass reflects more sunlight, and it can be observed that the extra reflectivity combined with any concavity in the glass can act as a concave mirror, concentrating sunlight onto outdoor objects including decking. This can result in an extreme amount of heat in areas of the decking surface which can cause more movement of the deck than usual. Care should be used in choosing fasteners so as not to cause issues with the RainEscape system.
Q. Does Trex RainEscape come with a warranty?
A: Yes, Trex RainEscape is warranted to last for 20 years from the date of purchase. Visit our Warranty page for full details.
Q. How bright is the Trex RainEscape Soffit light?
A: The output of the Trex RainEscape Soffit light is about 445 lm which is roughly equivalent to a 45W floodlight in the same color temperature.
Q: How do I clean the Trex RainEscape Soffit light?
A: No special cleaning instructions are required for the Trex RainEscape Soffit light.
Q: If I have a question, how do I get additional information?
A: For additional questions, please call a Trex RainEscape Specialist at 1-877-348-1385 or email [email protected]